Chart Generator Reviews

Availability: In stock

SKU: CHARTGEN1

Description
Delivery & Returns
Reviews

Product Description

Delivery & Returns

We try to be fair with our p&p rates, never charging more than it costs us. Retailers offering free postage, front end load their products in advance with a levy for p& p, effectively meaning you pay for postage with every item you add to the cart

Below is a guide to our postage rates. The combination of weight, volume and destination will determine the type of service available*.

Delivery Service	Delivery time	Please Note	Price Range
Royal Mail Tracked 48	Up to 14 business days	Parcels with thin A4 sized products that are very low weight start at the lowest price for postage. We cannot send orders over 2kg by this service.	£3.95 - 6.95
Royal Mail Tracked 24	Within 1-2 business days	This service is available for parcel weighing up to 3.7kg	£4.10 – £9.95
Royal Mail Special Delivery	Next Working Day	This is an expensive service for heavy packages but can be reasonably priced for urgent light weight deliveries*.	£9.70 - £37.75 (Max. 9kg)
Courier	Within 1 – 2 business days	We can send lightweight parcels by courier at your request*. This service will be selected by default for heavier parcels.	£8.95
Courier, Highlands and Islands of the UK #	Within 2 – 3 business days	Courier delivery charges are higher for all offshore destinations and some remote parts of Scotland.	Prices start at £15.95
International Airmail ~	1 – 6 weeks	Postage is dependent on destination country.	We recommend adding products to the cart to allow our system to calculate an accurate cost.

* If alternative postage rates are available, you will be able to change the delivery service during the check out process once we know your address.

# Prices for courier services vary by postcode

~ International customers are welcome, please see our dedicated page for further information on services and IOSS.

Software orders can only be returned unopened

Bespoke/customised orders are not eligible for refund.

Our returns procedure can be found on the reverse of your invoice enclosed with your parcel or for further advice kindly contact us using the email on the invoice enclosed with your order quoting your order/invoice number.

New Features

System Requirements

Reviews

Customer Reviews

Pedigree chart I ordered 2 charts for a friend whose ancestry I had helped with. One was an ancestors chart and the other showed all family and marriages. The whole process was extremely easy and you could view the chart before ordering and make any changes needed. Delivery was about 3 days later so very speedy. (17/01/2025) -

Printed version of family history tree Very easy to upload file. Very prompt service and delivery. Good quality product that created a great deal of interest among family members. (15/01/2025) -

Wonderful service Very helpful in mastering the software and designing the family tree. Unbelievably efficient in despatching the final print within 2 hours of my approval of the design. Highly recommended. (04/12/2024) Chas - Surrey

Really helpful , good service When I recently needed another family tree printed, I wasn’t too sure of the exact procedure as it was some years since the originals were printed . This meant that a few phone calls were required. Everybody I spoke to was very helpful and patient . I cannot praise them enough. (04/12/2024) Roger Walsh - Merseyside

very good service I ordered 20 prints of my family tree on paper 1500mm x 920. They arrived promptly and extremely well wrapped against damage. I am very happy with the service and price and I will use them again. (03/12/2024) Phil - Norfolk

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